Edly Helsinki uses Paytrail as a secure payment service provider for our online store and we accept payments by credit or debit card, invoicing, and mobile payments.
Paytrail is a well-known payment service provider that forwards your payment to the merchant. Paytrail is a part of the Nets corporation and has been granted a Safe Pay-certificate. In case Paytrail appears on your bank statement or credit card invoice this means that we have forwarded your payment to Paytrail that has handled the payment.
Products and the delivery costs are paid at the checkout of Edly Helsinki’s online store in connection with your order. You can choose the payment method that suits you the best from the following options:
Online payments from following banks:
Aktia, Danske Bank, Handelsbanken, Nordea, Oma Säästöpankki, Osuuspankki, POP pankki, Säästöpankki, S-pankki and Ålandsbanken.
Once choosing from these online payment options, Paytrail will appear as the payee on your account statement as Paytrail forwards your payment to the online merchant. From Edly Helsinki’s online store, you will be directly directed to your own bank to make the payment securely. Payment card information is not stored in our e-commerce systems.
Credit payments with following credit cards:
Visa, MasterCard and American Express.
Credit card payments are securely transmitted by Paytrail. Paytrail uses international authentication services for credit card payments such as Verified by Visa, MasterCard SecureCode and American Express SafeKey. Paytrail will appear as the payee on your credit card invoice and forwards the card payment paid by the customer directly to the merchant. Credit card payments are made securely using a secure payment form and payment card information is not stored in our e-commerce systems.
Invoice or payment in installments:
OP-lasku, Jousto and Walley
Once choosing to pay with an invoice or payment in installments Paytrail will appear as the invoicer and debt collector. Paytrail forwards your invoice and installments to the online merchant. From Edly Helsinki’s online store, you will be directly directed to Paytrail and its service providers: OP-lasku, Jousto or Walley.
MobilePay, Pivo and Siirto
Once choosing from these mobile payment options, Paytrail will appear as the payee on your account statement as Paytrail forwards your payment to the online merchant. From Edly Helsinki’s online store, you will be directly directed to your own bank to make the payment securely via a mobile payment that you have chosen.
Edly Helsinki offers digital gift cards for purchases in our online store, www.edlyhelsinki.com. You can choose between the given amounts for the gift card. The gift card is valid one year from the date of purchase. When the order of our gift card is placed, you will receive a separate voucher number to the digital gift card in the e-mail you provided us.
To redeem the gift card simply enter the voucher number at checkout to deduct the value from the order total.
You can only use one gift card per order and the value of the gift card is redeemed at checkout. Depending on the value of the gift card, it can be used as a full payment method or as a partial payment method.
The gift card cannot be used to purchase another gift card.
There are no shipping costs once placing an order for the digital gift card.
Shipping and Delivery
Edly Helsinki has a logistics partner, Verkkologistiikka, that handles all our deliveries and returns. We offer following options for the delivery options. You can choose your shipment method between following options:
Shipping within Finland:
Delivery to pick up-point, Postipaketti, is 8 € and home delivery, Kotipaketti, is 10 €.
Pick up-point delivery, Lähellä-paketti, is 8 € and for home delivery, Kotijakelu, the fee is 10 €.
The return and/or exchange is free of charge on all shipment options within Finland.
Kindly note that leaving an order uncollected at a postal office or pick up-point does not count as a return. In this case, we will charge fully for the postal delivery costs and a fee of 15 EUR as a handing cost for the return.
We ship within EU/Schengen with GLS and for international orders outside EU we ship with DHL.
GLS shipping for EU/Schengen orders is 10 €.
DHL shipping for international orders is 15 €.
For all international orders the return deposit is 10 €.
For international orders that have not been picked up, we have the right to charge a fee of 25 € for our handling cost of the order and for the return cost as well.
The shipping cost will be added at checkout to your order if not mentioned otherwise on our site. You can choose between the different delivery options that suit you the best that we have listed under “Shipping and delivery”.
Please note that there might occur restrictions on the different delivery options depending on your delivery address and location. Also, the delivery time may vary depending on which option you choose. The expected delivery time is shown once placing your order at checkout and will also be displayed to you during the ordering process. Kindly note that delivery times are approximate and shouldn’t be interpreted as exact as delays in deliveries may occur due to unforeseen circumstances. If your order is significantly delayed, you will receive a separate message about it.
We will make the delivery ready as soon as possible and no later than 30 days from the order confirmation that we send by e-mail to you. Before delivery, you will receive an order confirmation by e-mail detailing when and where your order will be picked up or received.
Please note that, you are responsible for receiving or redeeming your order within the time frame specified in the delivery notice you receive from the courier partner you have chosen as the delivery option. Packages are primarily collected personally with valid identification and the order number you have received. Kindly notice that for orders that have not been picked up, we will charge a fee of 15 EUR as a handling cost of the order and for the return.
Where to shop our indoor shoes
Our indoor shoes are sold at our online store, www.edlyhelsinki.com. We offer standard shipping within EU, but ship worldwide by request.
Also, you can shop our indoor shoes at following stores:
Urban A, Edly Helsinki shop-in-shop
Available colours in the store: beige, black, orange, blue, green and pink
Munkkiniemen Puistotie 21
Available colours in the store: orange and pink.